festivesshop
ShopAnchor™ Educational Math Calculator
ShopAnchor™ Educational Math Calculator
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FAQs (Frequently Asked Questions)
Ordering & Shipping
Q: How long does shipping take?
A: We typically process orders within 1-2 business days. Delivery time varies based on location:
Metro cities: 3-5 days
Other areas: 5-7 days
Q: Can I modify or cancel my order after placing it?
A: If your order hasn’t been processed, you can request modifications or cancellations within 12 hours of purchase.
Q: How do I track my order?
A: Once your order is shipped, you’ll receive an WhatsApp message with a tracking link.
Q: Is Open Box Delivery available?
A: No, Open Box Delivery is not available. We ensure proper packaging and quality checks before shipping. If you receive a damaged or incorrect product, please contact us immediately for a resolution.
Returns & Exchanges
Q: What is your return policy?
A: We offer a 10-day return policy on most items. If you received a damaged, broken, or incorrect product, please contact us as soon as possible with photos of the issue. We will arrange for an immediate replacement or help you with a return. You can reach us support@festivesshop.com
Payment Methods
Q: What payment methods do you accept?
A: We accept all major debit/credit cards, UPI, Net Banking, and digital wallets like Google Pay, PhonePe, and Paytm.
Q: Is Cash on Delivery (COD) available?
A: Yes, we offer COD for select locations. A small additional fee may apply.
Q: How do I know my payment is secure?
A: We use encrypted payment gateways to ensure secure transactions. Your payment details are never stored.